Mortgage Services
Questions & Answers
Our Mortgage frequently asked questions
People re-mortgage for different reasons from raising additional funds that can be used for clearing existing debts to completing those essential home improvements or quite simply for a holiday. Other people swap lenders to take advantage of new products and services
Depending on whether you are taking a mortgage, a re-mortgage or a secured loan will reflect the length of time it takes to complete. Typically a mortgage will take six to eight weeks, re-mortgage four to six weeks and a secured loan two to three weeks. We will endeavour to have a decision in principle in two hours
If you have looked to raise additional funds this will normally be three days after completion and can be in the form of a cheque or telegraphic transfer.
Your personal advisor will be a dedicated point of contact right throughout your application – always there if you need further assistance or advice.
Although highly professional, we take the personal approach with every customer to ensure you receive the attention and service you deserve.

